Posts Tagged ‘site outage’

Reason For Outage (RFO)

February 19th, 2010 (Guest Blogger)Leave a comment 1 comment
Reason For Outage (RFO)

ZDNet site was down for several hours during recent Apple’s iPad event in San Francisco. Their VP of technical operations decided to reach out to the site users and wrote a post-mortem on their blog, explaining what happened: Post mortem: Our site fail Wednesday and what went wrong. You have to give him credit for reaching out to the site users, trying to explain things on a non-technical level. One thing that immediately caught my attention was the size of this post-mortem and the content… The goal of these post-mortems, or incident reports, or RFO (Reason For Outage) as many folks… View full post »